Privacy Policy

At Cloud Solitaire Technologies (“Cloud Solitaire”, “we”, “our”, or “us”), your privacy matters. We are committed to safeguarding your personal information while delivering a seamless and reliable digital experience across our website and platform (collectively referred to as the “Website”).

This Privacy Policy explains how we collect, use, store, and protect your personal data as the data controller, and outlines your rights under applicable privacy regulations, including GDPR and other international data protection standards.

By using our Website, you agree to the practices described below. If you do not agree, we encourage you to discontinue use of the Website.

Scope of This Privacy Policy

This Privacy Policy governs how Cloud Solitaire Technologies manages data collected through our Website. Specifically, it explains:

Why we collect personal information
What personal information we collect and when
How we use and safeguard your data
When and with whom we share your data
Your rights and choices regarding your personal data

We may update this Privacy Policy periodically. Any changes will be posted here, and continued use of our Website after updates indicates your acceptance of the revised practices.

Information We Collect

We collect data to deliver a tailored, secure, and efficient experience. The information we collect falls into the following categories:

1. Personal Information You Provide

When you engage with our Website, you may voluntarily provide personal data such as:

Name
Email address
Phone number
Company name
City or location
Other contact details as required

This information is typically collected when you:

Request information through a form
Subscribe to newsletters or updates
Contact us for business inquiries or service requests
Register for our platform or events

Providing personal data is optional. However, some features or services may not be accessible without it.

2. Device & Usage Data

When you visit our Website, we automatically collect technical and analytical data, such as:

IP address
Browser type and version
Operating system and device type
Referring websites (how you arrived at our site)
Pages or products viewed
Time zone settings

We also use cookies and tracking technologies to improve user experience. You can manage or disable cookies through your browser settings, but doing so may limit certain functionality.

3. Third-Party Data

In some cases, we may receive additional personal data from trusted partners, service providers, or public sources to improve our services. We do not collect or process sensitive personal data (e.g., health, biometric, or ethnic information) as defined under GDPR Article 9.

Why We Process Your Data

We process your data only for legitimate business purposes, including:

Fulfilling service requests – Responding to inquiries, providing requested services, or fulfilling contractual obligations.
Improving user experience – Analyzing site traffic to enhance usability and functionality.
Communication – Sending product updates, newsletters, or service-related announcements (with your consent).
Security & compliance – Detecting and preventing fraud, security incidents, or abuse.
Research & development – Identifying trends and optimizing our services for better business outcomes.

We do not sell, rent, or trade your personal information for marketing purposes.

How We Use Your Data

We use collected information to:

Deliver the services and information you request
Maintain and optimize Website performance
Communicate important updates about our services or policies
Personalize your experience based on preferences and past interactions

Sharing of Information

We respect your privacy and only share your data when necessary:

With trusted third-party service providers who help us operate the Website, deliver services, or perform analytics — under strict data protection agreements.
To comply with legal obligations or respond to lawful requests from regulators or law enforcement.

Data Storage & Transfers

Your data may be stored on secure servers located in the United States, Europe, or other regions where we operate. If data is transferred across borders (including outside the EEA), we implement safeguards such as Standard Contractual Clauses (SCCs) or equivalent measures to maintain compliance with data protection laws.

Data Retention

We retain your personal data only as long as necessary to:

Provide requested services or fulfill contractual obligations
Meet legal and regulatory requirements
Resolve disputes and enforce agreements

After these purposes are met, your data is securely deleted or anonymized.

Your Rights

If you are located in the EEA or other regions with applicable privacy regulations, you have the following rights:

Right of access – Request a copy of the personal data we hold.
Right to rectification – Correct inaccurate or incomplete information.
Right to erasure – Request deletion of your personal data in certain cases.
Right to restrict processing – Limit how your data is processed.
Right to data portability – Receive your data in a machine-readable format.
Right to object – Opt out of direct marketing or object to certain processing activities.

To exercise these rights, contact us at hello@cloudsolitaire.com. We will respond within the legally required timeframe.

How We Protect Your Data

We employ industry-standard security measures — including SSL encryption, firewalls, and access controls — to keep your data safe. While we take every reasonable precaution, no transmission or storage system is 100% secure.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in legal requirements, industry standards, or our business operations. Significant updates will be highlighted on our Website.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

hello@cloudsolitaire.com

Last Updated: September 17, 2025

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